Privacy Policy

Updated: Sep 10th, 2026

This Privacy Policy explains the privacy practices of OCPP Mate Technology, including the OCPP Mate Technology Smart Photovoltaic Monitoring Platform (referred to as the "Cloud Platform").

OCPP Mate Technology's commitment to privacy

OCPP Mate Technology respects your privacy rights. Your ability to make informed choices about the use of information is important to us. This Privacy Statement explains OCPP Mate Technology's policies regarding the collection, use, disclosure, and protection of personal information. The terms of this Privacy Statement apply to information collected from you, unless different terms are specified in a special offer or other form of agreement we provide to you.

2、Account Information

Unless otherwise specified in this agreement, we will keep confidential any private information related to your account.

3、Personal Information

Personal information is information that is directly related to an identifiable natural person, such as a customer's name, address, phone number, email address, or credit card number.

4、Collection of Personal Information

We collect personal information that you provide to us, such as when you: Register to use this website or receive our communications Register to use the OCPP Mate Technology photovoltaic monitoring platform Use the OCPP Mate Technology photovoltaic monitoring platform's management interface to provide information related to your photovoltaic system and account Place an order online or purchase products or services Contact our customer support, whether by phone, email or chat When you visit our website, we may automatically collect some information such as the website you linked from to our website, as well as the date and time of your visits, purchases, and activities. We also collect information provided by third parties, as long as they represent that they have reached an agreement with you to connect OCPP Mate Technology photovoltaic products to our monitoring platform. OCPP Mate Technology photovoltaics will not intentionally collect personal information from children under the age of 16, and you must be at least 18 years old to establish an account on the website.

5、Use of Personal Information

We collect personal information to process your requests or transactions, provide you with high-quality services, customize the website according to your preferences, and introduce you to specific goods or services that we believe you may be interested in. If you do not want to receive our promotional information, we can easily be notified by you. You can contact us at any time to refuse promotional information.

6、Sharing Personal Information

Without your prior consent, OCPP Mate Technology will not sell or rent personal information to third parties. OCPP Mate Technology will not share or disclose personal information to third parties without your prior consent, except in limited circumstances described under the heading "Disclosure" below.

7、Disclosure

We may be required to do so by law or for compliance with legal processes or contractual necessity, to respond to any claims or protect the rights, property or safety of OCPP Mate Technology, our customers or the public. Information about our customers, including personal information, may be disclosed if necessary for lawful purposes, such as part of any merger, sale or acquisition of company assets, or during negotiations. Except for the foregoing, we have a policy of obtaining personal consent when we intend to process personal information.

8、Protection of Personal Information

OCPP Mate Technology has implemented security measures to protect personal information from loss, misuse or alteration, while under our control. Personal information we collect is stored electronically. We use technological, contractual, administrative and physical measures to prevent unauthorized access. Account information can only be accessed online by using a password. To protect the confidentiality of personal information, you must protect your password and not disclose it to anyone else. If someone else can access your email, they may be able to gain access to your password and obtain information about your personal information or make changes to your user profile information. While we take reasonable measures to protect information stored in our database, we limit access to information to employees who need access to perform their job functions (such as our customer service and technical staff), but we cannot guarantee the security of account information. Unauthorized access or use, hardware or software failures, and other factors may compromise the security of account information at any time. We cannot ensure the security of the information you transmit to us, therefore, we urge you to take all precautions to protect your personal information on the internet. Change your password frequently, use letter and number combinations, and make sure to use a secure browser.

9、Comprehensive Information

Personal information does not include "aggregated" information. Aggregated information is data we collect about products, services, or customer groups or categories, from which individual customer identities have been removed and which cannot be used to identify specific individuals. Aggregated information also includes any information or data we collect from inverters and power optimizers, which can be accessed through the OCPP Mate PV monitoring platform. In other words, you can collect information about how you use a service and combine it with information about how others use the same service, but personal information will not be included in the resulting data. Similarly, information about the products or services you use or purchase may be collected and combined with information about the products and services used or purchased by others, but personal information will not be included in the resulting data. Aggregated data helps to understand trends and customer needs, which can be considered for new products and services, so that existing products and services can be tailored to customer needs. OCPP Mate appreciates the importance of protecting the privacy of personal information that may be provided to us. To evaluate and improve our services, tailor our products and business purposes, OCPP Mate does use and disclose de-identified aggregated information. OCPP Mate may choose to transfer, sell, provide, or share such information with third parties, including OCPP Mate’s business partners for business purposes.

10、What are Cookies and do you need to accept them?

Learn more about our Cookie Policy. Linking to other websites online Through our website, users can link to other third-party websites that provide useful information. Any information you provide on the linked page is directly provided to this third party and is subject to the privacy policy of that third-party provider. OCPP Mate is not responsible for the content or privacy practices of the websites we link to. For your convenience, we provide links from our website to third-party or other websites. We encourage you to review the privacy practices of each website before providing them with any information. Updating, Checking, or Correcting Personal Information You can update, view, or correct online account information on the OCPP Mate PV monitoring platform at any time by accessing the password-protected personal account management page online. You can correct any of your other information by sending an email to quality_inverter@126.com.

11、Questions or Concerns

If you have any questions or concerns about this privacy statement, or if you wish to contact us for any reason, you can do so by calling the phone number provided on the Elecway (elecway.com) or contacting us in any other way.

12、Changes to this Statement

OCPP Mate reserves the right to change this Privacy Statement at any time but will remind you that changes have been made by indicating the date of the last update at the top of the Privacy Statement. We encourage you to review our Privacy Statement to ensure that you understand how your information will be used. If we make significant changes in how we use your information, and the new purpose is unrelated to the purpose for which we initially collected your information, we will disclose such in this Statement, and the revised privacy policy will be posted on the website for you to accept or confirm, and you will be required to accept or confirm such changes before continuing to use this website or the OCPP Mate PV monitoring platform.